AgentFlo is an AI concierge purpose-built for South African guesthouses. Guests reach it over WhatsApp — replies come in seconds, in any of 11 official languages, turning midnight enquiries into morning arrivals.
Conversations happen over WhatsApp — that's just the front door. Behind it: an owner inbox, live analytics, and a graceful handover when something needs a human.
No app downloads, no website forms. Your guests simply send a WhatsApp message and your AI concierge handles the rest — from availability to confirmation.
Get instant WhatsApp notifications for new bookings with full guest details, dates, and amounts. Confirm with a single tap.
While your AI handles the repetitive questions, you can focus on what matters — creating memorable guest experiences.
You answer a few questions about your property. We do everything else — from the API setup to the persona, the pricing rules to the language packs.
A 7-step intake covers rooms, rates, policies, the area, and the voice you want your AI to speak in.
We name it, train it on your knowledge, and connect it to your WhatsApp Business number. You review and approve.
Your concierge answers from message one. You get a ping for every booking — the rest just hums along.
South Africa speaks in many tongues. AgentFlo detects each guest's language from their first word and replies in kind — no menus, no switches, no friction.
Your concierge replies in under four seconds — every hour, every weekend, every public holiday. It never takes leave, never has a bad day, and never forgets the breakfast time.
Walks guests through rates, availability and room options, collects details, and pings you for confirmation.
Booking assistA name, a voice, a tone. Your concierge sounds like a member of your team — because you wrote the brief.
Custom AI personaWhen something needs a human, it knows. It passes the baton to you with the full thread, no context lost.
Smart escalationAuto-detects and replies fluently — Zulu, Xhosa, Afrikaans and the rest, plus English, French, German.
Multilingual
Month-to-month, priced in rand. No long contracts, cancel any time with 30 days' notice.
R3,000 once-off setup
R3,000 once-off setup
R3,000 once-off setup
Every guesthouse loses business in the same quiet, predictable ways. Here's where AgentFlo earns its keep.
Most owners only see it at 7 am — and by then the guest has booked the place down the road. AgentFlo replied in under four seconds and held the room.
Rates, check-in times, directions to the gate, the Wi-Fi password. The repetitive 80% never reaches your phone — so your day belongs to your guests, not your inbox.
Your concierge reads the language from the first word and answers in kind — Zulu, Xhosa, Afrikaans, all eleven. No guest is ever left waiting on a translation.
New in 2026 — be one of the first South African guesthouses to put a front desk on every guest's phone.
Quick answers to the questions that come up most. Anything else, we're a message away.
Still have a question? Send a WhatsApp — our concierge handles the easy ones, and loops in a human for the rest.
Message us on WhatsAppFrom a completed intake form, most clients are live in 7–14 business days. We handle the WhatsApp Business API connection, the persona, and the knowledge base.
None. We use the Meta WhatsApp Business API, which is free for service messages. We walk you through the number connection during onboarding.
It guides guests through availability and pricing, collects their details, then notifies you to confirm. Booking capture is included from the Growth plan up.
It says so — politely. It tells the guest someone will follow up, and pings you on WhatsApp with the full thread so you can pick it up cleanly.
Yes. New specials, room changes, seasonal info, policy updates — request anytime. Growth and Multi-Property plans include monthly knowledge refresh sessions.
Yes. No long-term contracts. Cancel with 30 days' notice on any monthly plan.
Fill in the five-minute intake form. We'll have your concierge live on WhatsApp within two weeks. No tech know-how required.